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  • Are you open on weekends?
    No, we are open Monday through Friday,
  • What hours are you open?
    Days of Discovery is open from 6:30 am to 6:00 p.m. Monday through Friday.
  • How many children are in a class?
    Each class maintains ratios that strictly adhere to licensing rule requirements. Many of our classrooms utilize lower than required ratios to facilitate the learning process. The younger the child, the lower staff child ratio that will be applied. Each program posts the classroom ratios in a prominent location for parents to view.
  • What should my child wear?
    Children should wear practical clothing to participate in many activities daily. Children will get dirty playing outdoors and playing with art and sensory materials so should wear clothing that is comfortable and appropriate to classroom activities. Shoes must be rubber soled and attach firmly to the foot. We recommend dressing in layers so your child may adjust his clothing as he feels the need to be warmer or cooler.
  • What is the policy in case of a late pickup?
    Although we understand that sometimes parents may not be able to arrive on time due to unforeseen circumstances, we expect that parents will respect our operating hours by picking up on time each evening. Failure to pick up your child by 6:00 p.m. will result in a late pick up fee of $1.00 per minute.
  • Do you accept Title Twenty, vouchers or ODJFS assistance?
    Yes, we accept families who receive assistance from multiple agencies, such as ODJFS, Child Care Aware, Children's Services Bureau, and others. Check with the center directly to verify that we accept your funding source and how it works.
  • Are there any tuition discounts available?
    We provide a 5% discount for families who have multiple children enrolled in our program.
  • When is tuition due and what methods can I use to pay?
    Tuition is due weekly at the beginning of the service week. Payment is made via our app Brightwheel. Delinquent tuition will be cause for dismissal from the program and will result in collection activity.
  • How can I enroll my child?
    Families must contact the program to set up a tour and have an interview with the director about your childcare needs. You will receive an application packet, which you will complete and return with your registration fee to hold the next available spot. The director can give you an estimation of when a spot will be available.
  • Do we get a discount when our child does not attend?
    No. We charge tuition each and every week that your child is enrolled at the program, regardless of attendance. You are paying for the enrollment, not the actual attendance.
  • What does tuition include?
    Tuition includes the schedule of attendance for which you sign up, meals and snacks, educational programming, field trips and most special events. It may not include some activities such as fundraisers or extra curriculars. It does not include the initial registration fee.
  • How many children are in a class?
    Each class maintains ratios that strictly adhere to ODJFS licensing rule requirements. Many of our classrooms utilize lower than required ratios to facilitate the learning process. The younger the child, the lower staff child ratio that will be applied. Each program posts the classroom ratios in a prominent location for parents to view.
  • Can I withdraw my child for the summer, but keep their spot reserved for the school year?
    This may be possible if the Center has space availability for the following fall. We cannot hold a spot empty for the summer, but will make every effort to accommodate our families' return at the beginning of the next school year. If your child's spot could be unavailable to you, we would notify you and you would have the option of returning early to maintain your child's spot.
  • I don't want my child to play outdoors because he/she isn't feeling great.
    We cannot accommodate parent's requests to keep their child indoors. Being well enough to attend childcare includes being well enough to participate in all activities, including outdoor play.
  • How have the staff been vetted?
    Staff are vetted through a five agency background check which includes the FBI, Bureau of Criminal Investigations for Ohio, and Children Services database prior to being placed in a position with Days of Discovery.
  • What happens when the weather is bad?
    We have disaster plans in place for bad weather. We monitor any watches/warnings and take appropriate action when the need arises. Parents will be informed through Brightwheel.
  • What is the policy for when a child is sick or injured?
    In the event of a severe injury or medical emergency, we would call 911 prior to notifying the parent. For minor illness or injury, the parent must pick up within one hour. Children must be excluded from the Center according to the Communicable Disease Chart for Child Care that follows CDC guidance. Generally, children must be symptom free for a minimum of 24 hours before returning after an illness. Children who have sustained injuries must provide us with medical instructions regarding the return to childcare and care of the child.
  • What security measures do you have in place to protect my child from intruders?
    Our Center has a locking front door accessible to parents and approved visitors who have been given an individual code for entry. We also have emergency and disaster plans for emergency situations.
  • Who will be allowed to pick up my child?
    Only people authorized by you will be allowed to pick up. Parent's will provide emergency contacts and authorized pick up information and teachers will confirm positive ID before releasing any child.
  • Are caregivers trained in CPR and first aid?
    Caregivers receive training in CPR, First Aid, Recognition and Prevention of Child Abuse and Communicable Disease Management per ODJFS guidelines. Staff also receive training in disaster procedures, child development, curriculum implementation, and other topics as needed.
  • Can we use cloth diapers?
    No. In a childcare environment, this is an unsanitary practice. Parents are required to provide disposable diapers and wipes. If parents wish to use Pull Ups, they must be Velcro sided so that your child does not need to be undressed to be changed in case of an accident.
  • My child cries when I leave him. How do you handle that?
    Many children have difficulty separating from their loved ones at drop off time-this is normal. We try to help the child by providing a routine at drop off time. The teacher may take your child from you and comfort him until he is ready to join his peers in activities. Some children like to be left alone for a time after arrival and we have an area in each classroom that allows for this. Whichever is best for your child, it is better if you make goodbye's quick and positive. We ask parents to never sneak away as this builds distrust in children.
  • My child is a picky eater. Can we bring our own food?
    Days of Discovery policy prohibits children from bringing food into the Center, We provide meals and snacks that are nutritional and child friendly. Generally, there is usually something served that every child likes. This policy helps keep children safe from contact with allergens and eliminates problems that arise from a child wanting another child's food.
  • Do the children nap each day?
    Infants nap as needed. Toddler through Pre-K classes have nap time from 12-2 daily. Children are not made to nap, however, they are expected to stay on their cots quietly to allow the other students to nap. If a child does not fall asleep within a reasonable amount of time, he/she will be given something to do quietly on his cot.
  • I prefer that my child drinks almond milk; do you accommodate food preferences?
    We do not accommodate food preferences as a rule. If a child has a documented religious or medical reason they cannot be served a specific food, we will substitute another food item in the same category. Each situation is handled individually by the Center Director.
  • Do teachers provide potty training support?
    Teachers support families who are potty training. Parents and teachers should coordinate and communicate to provide consistency for children who are potty training.
  • How do you handle children who don't get along with each other?
    Developing social skills is very important for children to be successful in life. When children don't get along, we work with the children to develop strategies and skills that allow them to function in a classroom together. Skills we teach may include using language to express their wants and needs, listening skills so they may understand, problem solving skills, conflict resolution strategies and self-regulation.
  • What if my family does not celebrate holidays?
    Your child's teacher will work with you to ensure that your families' beliefs are respected and that your child does not feel left out of classroom activities.
  • What supplies to I need to provide?
    Infants are required to provide diapers and wipes in addition to bottles that are prepared and labeled with the child's name and dated. Parents who are supplying breast milk must add the date the milk was expressed. All children must keep at least one change of extra clothing at the center, and we recommend two. A blanket that fits on the cot or in the cubby may be brought for naptime, and a very small pillow or comfort items, such as a teddy bear, are also acceptable.
  • What will my child be doing all day?
    Your child will participate in many activities throughout the day. The day begins in our Preschool or Infant class and then children move to their classrooms as more teachers arrive. Breakfast is served, then children participate in large group, small group and individual instruction. We also have a morning outdoor play time. Lunch is served around 11:15 and is followed by nap. After nap, we serve an afternoon snack, and the children resume learning activities. Classrooms may be combined in the late afternoon to allow for teachers to leave, after which children will engage in play activities until parents arrive.
  • How do you handle behavioral problems?
    We work on an individual basis with each family to address any concerns of inappropriate behavior exhibited by children in our program.
  • Do you have activities to prepare my child for school?
    Yes. Days of Discovery uses Creative Curriculum to facilitate learning that aligns with the State of Ohio's Early Learning and Development Standards. Teachers plan activities to meet the individual child's need for growth and development.
  • What holidays are celebrated at the center?
    We celebrate holidays that are relative to the families enrolled at our program. Information is gathered during the enrollment process to let us know about family preferences and we strive to be respectful of all children and families in our program. Although we are not affiliated with any particular religion, in general, we celebrate Christmas and Easter, as well as Halloween, Independence Day, and Thanksgiving.
  • What training do the teachers receive?
    All teachers receive an orientation training and must be CPR and first aid certified. In addition to management of communicable illness and child abuse and neglect recognition, staff also must participate in child development and curriculuin implementation courses throughout their career with Days of Discovery.
  • How have the staff been vetted?
    Potential staff are interviewed by two individuals prior to working with Days of Discovery, references may be checked, and a five agency criminal background check is completed. Among the five agencies are the Ohio Bureau of Criminal Investigation, Federal Bureau of Investigation, and Childrens Services. Additionally, new staff are carefully monitored for any concerns during the probationary period of employment.
  • Do the teachers have degrees?
    Some of our teachers have degrees. The minimum requirement to work at Days of Discovery is a high school diploma. We provide training to our teachers to help them provide high quality care for your child.
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